Cancellation Policy
Effective Date: December 26, 2024
At Dgin Solution, we aim to ensure a seamless experience for our customers. However, we understand that there may be times when you need to cancel an order or service. Below are the terms and conditions for cancellations.
Order/Service Cancellations
-
Services:
- Cancellation requests must be made within 24 hours of placing the order or before the service begins.
- Once the service has started or been delivered, cancellation will not be allowed.
-
Products:
- Cancellation requests for physical products must be submitted before the product is shipped.
- Once the product has been dispatched, cancellations will no longer be accepted.
How to Cancel
To cancel an order or service, please contact us via:
Provide your order details and reason for cancellation.
Refund for Cancellations
-
Services:
- If the cancellation request is approved, a full refund will be processed within 7-10 business days to your original payment method.
-
Products:
- For orders canceled before dispatch, a full refund will be issued.
- Refunds for cancellations made after dispatch (if applicable) will exclude shipping charges.
Non-Cancellable Items
The following items/services cannot be canceled:
- Customized or personalized services/products.
- Digital products or downloadable software.
- Orders where the service or product delivery has already been completed.
Changes to this Policy
We reserve the right to update or change this cancellation policy at any time. Changes will be effective immediately upon posting on our website.
Contact Us
If you have any questions or need assistance, feel free to reach out:
Let me know if you'd like further modifications!Cancellation Policy
Effective Date: December 26, 2024
At Dgin Solution, we aim to ensure a seamless experience for our customers. However, we understand that there may be times when you need to cancel an order or service. Below are the terms and conditions for cancellations.
Order/Service Cancellations
Services:
Cancellation requests must be made within 24 hours of placing the order or before the service begins.
Once the service has started or been delivered, cancellation will not be allowed.
Products:
Cancellation requests for physical products must be submitted before the product is shipped.
Once the product has been dispatched, cancellations will no longer be accepted.
How to Cancel
To cancel an order or service, please contact us via:
Email: info@dginsolution.com
Phone: +91-8094124207
Provide your order details and reason for cancellation.
Refund for Cancellations
Services:
If the cancellation request is approved, a full refund will be processed within 7-10 business days to your original payment method.
Products:
For orders canceled before dispatch, a full refund will be issued.
Refunds for cancellations made after dispatch (if applicable) will exclude shipping charges.
Non-Cancellable Items
The following items/services cannot be canceled:
Customized or personalized services/products.
Digital products or downloadable software.
Orders where the service or product delivery has already been completed.
Changes to this Policy
We reserve the right to update or change this cancellation policy at any time. Changes will be effective immediately upon posting on our website.
Contact Us
If you have any questions or need assistance, feel free to reach out:
Email: info@dginsolution.com
Phone: +91-8094124207
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