CCTV Annual Maintenance Contract (AMC)
To ensure the smooth functioning, reliability, and long life of your CCTV surveillance systems, Annual Maintenance Contracts (AMC) are offered in two formats – Comprehensive AMC and Non-Comprehensive AMC. Both are designed to provide regular preventive maintenance and timely support, but differ in coverage.
🔹 Comprehensive AMC (CAMC)
A Comprehensive AMC covers both service and replacement of faulty parts. This ensures complete peace of mind as the responsibility of keeping the CCTV system fully functional rests with the service provider.
Inclusions:
Regular preventive maintenance visits.
Breakdown support on call.
Replacement of faulty/damaged parts (except consumables such as cables, storage devices, connectors, or physical damages due to mishandling).
Software/firmware updates for DVR/NVR/IP Cameras.
Ensures extended life and uninterrupted performance of the CCTV system.
Best For: Businesses or individuals who want hassle-free, all-inclusive support with no hidden costs.
🔹 Non-Comprehensive AMC (NCAMC)
A Non-Comprehensive AMC covers only service & support, while the cost of spare parts is borne by the client.
Inclusions:
Regular preventive maintenance visits.
Breakdown service support.
Health check of cameras, DVR/NVR, storage, and network.
Reports on system status and performance.
Exclusions:
Replacement of faulty parts/components (chargeable separately).
Consumables such as cables, connectors, adapters, and storage devices.
Best For: Organizations looking for affordable maintenance solutions while keeping control over part replacement costs.
✅ Benefits of AMC for CCTV Systems
Minimizes downtime and ensures 24/7 surveillance reliability.
Increases system lifespan through timely maintenance.
Cost-effective compared to emergency repair services.
Priority support and faster response times.
Peace of mind knowing experts are managing your security system.
âš¡ At DGIN SOLUTION, we provide both Comprehensive and Non-Comprehensive AMC packages tailored to client requirements, ensuring uninterrupted security and maximum ROI on CCTV investments.